In this quick guide we're going to cover common Horizon Cloud Known Issues and steps for resolution.
"Your session has timed out. Please log in again."
"Your session has expired. Please re-connect the server"
Issue Description: Horizon Cloud Administration Console Displays "Your session has timed out. Please log in again" after logging in to the Administration Console.
Issue Description: Horizon Cloud Desktop User Portal Displays "Your session has expired. Please re-connect the server" after logging in to the Desktop User Portal.
Resolution:
To resolve these issues, clear your cookies from your browser or use Chrome Incognito Mode, Firefox private browser mode, etc.
None of these errors apply to my issue!: If you're still experiencing issues after following these steps please contact us at https://vmware-discovery.atlassian.net/servicedesk/customer/portals.